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Early access: payments on this site are in test mode, so no real money moves yet.

How can we help?

Ask Daraja, our chat helper, any time in English or Kiswahili. If it's about money, a person on our team checks it.

General

Is DarajaPay part of Safaricom?
No. DarajaPay is a product of BlueBridge Group, an independent company not affiliated with Safaricom. We use M-PESA to take payments.
Is money given to a fundraiser safe?
We check every fundraiser before it goes live, show every contribution on its page, and pay out only to accounts we've verified. Organisers can add a treasurer who must approve each withdrawal.
When does Buy & Sell Safe start?
It opens once our licensed partner is in place. Join the waitlist and we'll SMS you the day it opens.

Airtime and bundles

What if my airtime doesn't arrive?
Send the M-PESA code from your confirmation SMS to Ask Daraja or our team. A person checks it and completes your top-up or contacts you to put it right.
Do I need an account to buy airtime?
No. Use the card on our home page: type the number to top up and the M-PESA number to pay from, then approve the prompt on your phone. If you want a history of your purchases, sign in.
Which networks can I top up?
Safaricom today. Airtel and Telkom are coming next.

Payments API

How do I get API keys?
Apply on the Payments & API page. Test keys appear as soon as you confirm your phone. Live payments come after we check your business.
I lost my test secret key
We only show keys once, so we can't show it again. Ask Daraja to open a case and our team will issue new ones.

Fundraise

How do I start a fundraiser?
Register on the Fundraise page. We check every fundraiser before it goes live and SMS you the link.
A fundraiser looks wrong. What do I do?
Tap "Report this fundraiser" on its page. A person checks it, and fake fundraisers are closed.
Is giving real money yet?
Not yet. Giving is in test mode while we finish setting up with our licensed partner, so no real money moves. Each fundraiser page says so clearly.

Bingwa Automate

How do I get the Bingwa apps?
Apply here. When you're approved, an SMS from DARAJAPAY brings your own download link. It works for 72 hours and opens only with a code sent to your approved number.
My app link expired or ran out of downloads
Ask Daraja and a person will send you a new link. Never install a copy someone sends you on WhatsApp.

Still stuck? and it will pass your question to a person if it can't help.